Scenario-based preparation
Explain your knowledge
with confidence.
Choose a path and practise 110 original questions across 11 paths covering platform understanding, technical decisions, troubleshooting and project communication.
Configuration, security, data and platform operations.
Scripting, APIs, execution order and maintainability.
Incident, problem, change, request, SLA and knowledge.
Cases, lifecycle events, COEs, security and experience.
REST, OAuth, MID Server, retries and diagnostics.
Scalability, governance, resilience and trade-offs.
Catalog, Record Producers, portals and Employee Center.
Flows, subflows, actions, errors and approvals.
CMDB, IRE, Discovery, relationships and service mapping.
Performance evidence, ACLs and secure development.
Generative AI, grounding, governance and quality.